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The Robert Frew Medical Centre
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Friends & Family Test

The NHS Friends and Family Test is a way of gathering feedback about your experience of care, you can help us improve our service by completing the following questionnaire. You can download this document to complete at home and bring to the surgery on your next visit, there is a designated box in reception for responses.

Results

May 2019

100% of patients asked would recommend this service to their friends and family.

November 2018

100% of those patients who took part in survey in November said they would recommend our service to their friends and family

September 2017

86% of those patients who took part in survey in September said they would recommend our service to their friends and family

May 2017

100% of patients who took part in the survey would recommend our service to their friends & family

March 2017

100% of patients who completed the survey would recommend our service to their friends and family

January 2017

100% of patients who completed the survey would recommend our service to their friends and family

November 2016

100% of people asked would recommend this service to their friends and family.

August 2016

100% of people who took part in the survey were extremely likely to recommend our service to friends and family.

July 2016

90% of patients would be extremely likely to recommend the service to friends and family.

October 2015 

100% of people who completed the questionnaire would recommend our service to friends and family.

September 2015 

100% of people who completed the questionnaire would recommend our service to friends and family.

July 2015 

100% of people who completed the questionnaire would recommend our service to friends and family.

June 2015

100% of patients who completed questionnaires would be extremely likely or likely to recommend our services to friends and family.

April 2015 

92% of peoples questioned would be extremely likely or likely to recommend our service to friends and family.

February 2015

98% of patients who completed the questionnaire would be extremely likely or likely to recommend this service to their friends and family.

March 2015

100% of patients who completed the questionnaire would be extremely likely or likely to recommend this service to their friends and family.

January 2015 

96.5% of patients asked would be either likely or extremely likely to recommend our service to their friends and family.

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The Robert Frew Medical Centre

Silva Island Way, Salcott Crescent, Wickford, Essex, SS12 9NR

  • 01268 209229
  • dr.robertfrew@nhs.net

Shotgate Branch

340 Southend Road, Wickford, SS11 8QS

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